Privacy Policy

We collect information you provide directly, such as your name, email address, account details, support messages, uploaded images, design notes, prompts, comments, and other content submitted while using Alignes.

We also collect technical and usage information like device and browser details, IP address, approximate location, log data, page interactions, authentication events, and feature usage needed to operate, secure, and improve the Service.

We use your information to provide the Service, authenticate users, generate requested outputs, respond to support inquiries, maintain billing records, detect abuse, improve reliability, and understand how the product is used.

We may also use data to communicate important product, billing, policy, or security information related to your account.

We share information with service providers that help us operate Alignes, including infrastructure, authentication, storage, analytics, support, and payment-related providers. These providers only receive the information needed to perform services on our behalf.

We may also share information if required by law, to protect rights or safety, to prevent fraud or abuse, or as part of a merger, financing, or asset transfer involving the business.

Card and wallet payments may be handled by a merchant of record or payment partner shown at checkout or on your receipt. Full payment details are submitted to that provider and are not stored in full by Alignes.

We receive limited purchase metadata such as purchaser email, country, tax status, plan or product, renewal status, transaction IDs, and receipt references so we can provision access, support billing questions, investigate disputes, and keep accurate records.

We use cookies, local storage, and similar technologies for essential site functions such as sign-in, security, session continuity, and product preferences. We may also use analytics tools to understand site traffic and product usage.

Depending on your location and applicable law, non-essential analytics may rely on consent or another permitted legal basis. You can also control cookies through your browser settings, though some parts of the Service may not work properly if essential storage is disabled.

We retain information for as long as needed to provide the Service, comply with legal and accounting obligations, resolve disputes, enforce agreements, and maintain backup, audit, and security records. Retention periods vary based on the type of information and the reason we need it.

We use administrative, technical, and organizational safeguards designed to protect data, but no internet or storage system can be guaranteed fully secure. Our providers and team may process information in countries other than the one where you are located.

You can update certain account details through your profile and may request access, correction, deletion, or export of personal information by contacting us. You may also object to or restrict certain processing where applicable law gives you that right.

If you would like us to close your account or review a privacy request, email info@alignes.app from the address associated with your account so we can verify the request.

The data controller for personal information processed under this Privacy Policy is Fundacja Firma Dla Każdego (Poland).

Registered address: ul. Lwowska 17/4, 00-660 Warszawa, Poland.

For privacy requests, contact us at info@alignes.app.